Shipping Policy
Last updated: March 2026
For more information on our shipping policy, please select your order's shipping destination:
🇺🇸 USA
- Shipping cost: Free standard shipping on all US orders
- Delivery time: 2–5 business days (contiguous US); 10–15 days for Alaska & APO/FPO/DPO
- Carriers: USPS, UPS, FedEx, or DHL depending on order
- Tracking: Included on all orders
🌍 Rest of the World
- Shipping cost: Calculated at checkout based on destination and package size
- Delivery time: 13–15 business days average (Regular Tracked); faster options available
- Ships from: Miami, Florida, USA — via our logistics partner Palletized
- Customs & duties: Recipient's responsibility — varies by destination country
- Tracking: Included on all orders
Have a question about your shipment? Email us at international@hotchocolatedesign.com with your order number and we'll be happy to help.